Legal

Terms of Service

Last updated: July 26, 2026

These Terms of Service (“Terms”) govern your access to and use of the Tratto mobile application and related websites and services (collectively, the “Service”). By creating an account, downloading the app, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

Tratto is a productivity tool that lets you create and manage tasks and projects on a free-form canvas, including typed and handwritten content, notes, tags, dates, and reminders. Features may vary by platform, device, and subscription plan.

2. Eligibility and accounts

You must be able to form a binding contract in your jurisdiction to use the Service. You are responsible for the accuracy of account information and for keeping your login credentials secure. You are responsible for activity that occurs under your account.

3. Subscriptions and purchases

Some features may require a paid subscription (“Pro”) or other in-app purchase. Prices, billing intervals, and available plans are shown in the app or on the applicable app store at the time of purchase.

Purchases made through the Apple App Store or Google Play are also subject to the store’s terms and billing policies. Manage or cancel renewals in your store account settings.
Unless required by law or store policy, fees are non-refundable once charged.
We may change pricing or plan features with notice where required. Changes typically apply to subsequent billing periods.

4. Your content

You retain ownership of the tasks, notes, handwriting, images, and other materials you create or upload (“Your Content”). You grant us a limited license to host, store, process, and display Your Content solely as needed to operate and improve the Service (for example, syncing across your devices).

You represent that you have the rights needed to use Your Content in the Service and that Your Content does not violate law or third-party rights.

5. Acceptable use

You agree not to:

Use the Service for unlawful, harmful, or abusive purposes
Attempt to access another user’s account or reverse engineer, scrape, or disrupt the Service
Upload malware or content that infringes intellectual property or privacy rights
Circumvent usage limits, paywalls, or security controls

We may suspend or terminate access if we reasonably believe you have violated these Terms.

6. Intellectual property

The Service—including software, design, trademarks, and branding—is owned by us or our licensors and is protected by intellectual property laws. These Terms do not grant you any right to use Tratto marks except as needed to use the Service.

7. Third-party services

The Service may rely on third parties (for example, cloud infrastructure, authentication, analytics, or payment processors). Their terms and privacy practices apply to their services. We are not responsible for third-party services we do not control.

8. Notifications and device permissions

Reminder notifications and certain features require device permissions. You can change permissions in your device settings. If you disable permissions, some features may not work as expected.

9. Disclaimers

The Service is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that Your Content will never be lost. You are responsible for maintaining your own backups where appropriate.

10. Limitation of liability

To the fullest extent permitted by law, we and our affiliates, officers, and suppliers will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or goodwill, arising from your use of the Service. Our total liability for any claim relating to the Service will not exceed the greater of (a) the amounts you paid us for the Service in the twelve months before the claim or (b) fifty US dollars (US$50).

Some jurisdictions do not allow certain limitations; in those cases, the limitation applies to the maximum extent allowed.

11. Indemnity

You will defend and indemnify us against claims, damages, and expenses (including reasonable attorneys’ fees) arising from Your Content or your misuse of the Service, to the extent permitted by law.

12. Termination

You may stop using the Service at any time and may delete your account where that option is available in the app. We may suspend or end the Service or your access for any reason, including violation of these Terms or discontinuation of the product. After termination, provisions that by their nature should survive (including ownership, disclaimers, and limitations of liability) will continue to apply.

13. Changes to these Terms

We may update these Terms from time to time. We will post the revised Terms on this page and update the “Last updated” date. Continued use of the Service after changes become effective constitutes acceptance of the updated Terms, except where applicable law requires additional consent.

14. Governing law

These Terms are governed by the laws applicable in the jurisdiction where the operator of Tratto is established, without regard to conflict-of-law rules, except where mandatory consumer protection laws in your country of residence require otherwise.

15. Contact

Questions about these Terms can be sent to [email protected]. If that address is not yet active, use the support contact method listed on the App Store or Google Play product page for Tratto.